Shipping policy

Shipping Policy

Thank you for shopping with Monsoon Jewelry. We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after payment is received and verified. Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will notify you via email.

Shipping Times

Estimated delivery times:

United States: 5–10 business days
Canada: 7–15 business days
International Orders: 10–20 business days

Please note that delivery times are estimates and are not guaranteed. Delays caused by carriers, customs, weather conditions, or other circumstances beyond our control may occur.

Shipping Costs

Shipping rates are calculated at checkout based on the destination and shipping method selected.

Any free shipping promotions will be clearly stated on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Monsoon Jewelry is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, Monsoon Jewelry is not responsible for lost, stolen, or delayed packages. If you experience an issue with delivery, please contact the shipping carrier directly using your tracking information.

Customs, Duties, and Taxes

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. These fees are not included in the purchase price or shipping cost.